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Tech Alerts

Backbone Maintenance Tuesday 11:00pm

This Tuesday, May 11 at 11:01 PM PDT, one of Qnet's upstream providers will be performing backbone maintenance.

They should be able to perform this work without disruption to customer traffic, but work of this magnitude always carries a risk of impact.

760/442 11-digit Mandatory Dialing Reminder

Please be reminded that effective October 24, 2009, telephone users in the 760 area code will no longer be able to dial just 7 digits to complete a phone call. Customers will be required to dial 1 + area code + the 7-digit number for all calls.

Please see this article for more information:

760/442 Area Code Overlay

What is an Area Code Overlay?

An overlay is the addition of another area code to the same geographic region as an existing area code. In this instance, the 442 area code is being added to the region served by 760. An overlay does not require customers to change their existing area code or telephone number, but it does require callers with both area codes to dial 1 + area code + the 7-digit number for all calls.

Who is affected?

Anyone who has a telephone number with a 760 area code is affected. The 760 area code serves communities from the Mammoth Lakes area in the north, south to the Mexican border, Camp Pendleton and Northern San Diego count on the west, and east to the state line.

Phishing E-Mails

Dear QNET Customer:

This past week has seen several e-mail attacks which attempt to coerce users of our service to disclose their usernames and passwords. The goal of the attackers has, so far, only been to use your authentication credentials to bypass security so they can send spam. Unfortunately, some of these have made it through our spam filters.

Please understand the following:

QNET WILL NEVER solicit your username and password via e-mail.

Please do not respond to such messages with your access credentials. Instead, simply delete the message.

Qnet Tech Alerts

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